The two cost layers people confuse
WhatsApp Business API pricing has two separate layers. Meta bills per conversation — a few paise to about a rupee per 24-hour conversation window depending on type. Everything else — the number setup, message templates, automation flows, team inbox, CRM wiring — is build work, priced once.
What the setup work actually includes
Getting a verified WhatsApp Business number, approved message templates, a chat widget on your website, automated replies and follow-up sequences, and a shared inbox for your team. Each layer adds cost because each layer is real engineering, not a toggle.
From a simple widget to full automation
The ladder on WebPricing mirrors that progression: a website chat widget at entry, the full Business API setup next, CRM and system integration above that, then the automation suite and a shared team inbox at the top. Pick the level that matches the conversations you actually need to automate.
Common questions
Is the WhatsApp Business API free?
Meta bills per conversation (roughly paise to ~₹1 per 24-hour window). The business cost is the setup — number verification, templates, automation and team tooling.
What is the cheapest way to add WhatsApp to my website?
A chat widget — visitors click and the conversation opens in your WhatsApp. It is the entry tier on our WhatsApp pricing page.
Can my team share one WhatsApp number?
Yes — the shared-inbox tier gives your team one panel for all WhatsApp conversations, with assignment and admin controls.